Delivery and Access

All our courses are digital. Nothing is shipped, there are no delivery charges and you do not need to give a postal address.

When you receive it

Step	When
Access button on the confirmation page	Immediately after the payment is confirmed
Email with your personal access link	Within a few minutes, usually less than one
Payment receipt from Stripe	Within a few minutes

What is delivered

Each course contains 8 complete written lessons with ready-to-run activities, materials lists, age variations, activity plans in tables and safety notes. The Complete Collection contains all 6 courses. Every lesson is available at once, from the first minute: nothing is released later. You read the lessons in your personal library on any device, and you can print any lesson or save it as PDF from the same page.

How access works

There is no account and no password. Your access link is personal and digitally signed. If it expires or you lose it, you can get a new one at any time, for free, from Resend my access, using the email you bought with.

Please do not share the link. Sharing it is a breach of the terms and may lead to access being withdrawn.

What you need

• An email address you can access.
• A phone, tablet or computer with an up-to-date web browser.
• The activities use everyday household items wherever possible. Any material a lesson suggests is optional, is never sold by us, and should be bought where you like, suitable for your child's age and following its label.

How long you keep it

Access is for life, meaning for as long as Nuvori Kids exists, with no further payment. Lessons you print or save are yours to keep under the licence. If we ever close, we will give every customer at least 90 days' notice by email.

If your course does not arrive

1. Check your spam, junk or promotions folder and search for Nuvori Kids.
2. Check that the email address you typed at checkout is correct.
3. Request a new link at Resend my access.
4. Still nothing? Write to support@nuvorikids.com and we send it by hand, normally on the same working day and always within two.

If we cannot deliver your course, you receive a full refund.

Where we sell

We sell worldwide to adults, except where international sanctions forbid it. Prices are in US dollars wherever you are. The courses are written in English.

Contact

Isaias Domingos Muhongo, Rua Nina Marques Pereira, 13, 1500-468 Lisboa, Portugal
support@nuvorikids.com · +351 965 593 369 · Monday to Friday, 9:00 to 18:00 Lisbon time (WET/WEST)